Information for Participants

Clear details on services, rights, and policies.

At Ascent Support Care, we believe in providing accessible and clear information to help you make informed decisions about your care. Our policies, service delivery practices, quality standards, and inclusion initiatives are designed to ensure your rights as a participant or family member are respected and upheld.

Quality and Safeguards

1.

Complaints and Feedback Policy

2.

Know Your Rights

3.

Human rights and advocacy policy

4.

Lived Experience and co design policy

5.

Policy to stop abuse and neglect of adults

6.

Privacy Confidentiality and Dignity Policy

7.

Diversity and Inclusion

8.

Modern Slavery Statement

9.

Reconciliation Action Plan

10. Experience

Experts in disability caring, including nursing and complex care, make up our team. This knowledge will help us provide you with the finest service and professional advice possible.

Efficiency

If you require assistance, we will arrive promptly and provide with compassion and skill to guarantee that you are well cared for.

Dedication

We guarantee complete dedication and devotion to our participants because we are just concerned with one thing: your well-being.

Choice & Control

We value your preferences and strive to give you control over your assistance. We assist you in making informed decisions and optimising your funding.